Pay the last payment the day before, and drop 100 the next day! Well-known sports brands "arbitrarily change preferential policies" lead to controversy

  Recently, many consumers gave feedback on the black cat complaint platform. The well-known sports brand Adidas issued a large coupon again after the consumer paid the final payment, and the price dropped. "backstab" had previously participated in the pre-sale of consumers, and the customer service refused to refund the difference. Up to now, there have been more than 20 collective complaints on the black cat complaint platform.

  A consumer described in detail the "backstab" behavior of the merchant in the complaint. On October 24th, after paying the deposit, he has been squatting in the live broadcast room to grab coupons. Officially, the denominations are 1000-200. However, after paying the final payment on the evening of the 31st, he found that a larger coupon of 1000-300 was issued on November 1st, and he worked hard to grab coupons in the live broadcast room. How to make up the bill and recharge the shopping card, but there was no coupon of 1000-300. The consumer thinks that it is unfair to change the preferential policies at will, and asks the merchants to make up the difference, but it is rejected. The merchant responded by saying that it accepted the refund of the return. However, the consumer’s coupons and accumulated red envelopes have been used, and the loss caused by the refund is too great. It questioned: Is it a consumer fraud that merchants induce consumers to participate in pre-sale with the so-called "lowest price" but change preferential policies at will?

  Up to now, Adidas Group has only indicated on the black cat complaint platform that it is aware of it and is in contact with consumers. There is no other response.

Pay the last payment the day before, and drop 100 the next day! Well-known sports brands "arbitrarily change preferential policies" lead to controversy

  Source: Black Cat Complaint

  The search of the reporters of the rule of law network found that there are not a few consumers who have encountered this experience. Some consumers have successfully defended their rights through Taobao platform intervention or calling the 12345 consumer hotline. However, many consumers still face the situation that merchants refuse to pay compensation and delay processing.

Pay the last payment the day before, and drop 100 the next day! Well-known sports brands "arbitrarily change preferential policies" lead to controversy

Pay the last payment the day before, and drop 100 the next day! Well-known sports brands "arbitrarily change preferential policies" lead to controversy

  Source: Little Red Book

  In 2009, Taobao took the lead in launching the "Double Eleven" promotion. Since then, the annual "Double Eleven" has been regarded as a consumer carnival day, and major e-commerce platforms and merchants have launched various "Double Eleven" promotional activities, such as full reduction, pre-sale discounts, discounts for live broadcast rooms, signing in red envelopes, red envelopes for shop members, and candy teams. All kinds of consumer benefits have dazzled consumers. However, in recent years, the design of "Double Eleven" promotional items has become more and more complicated, and many consumers have complained. Now "Double Eleven" seems to be a double test of mental and physical strength, and it will never be a discount that you can’t understand, a full red envelope that you forget to use when you are not careful, a coupon that you can grab late at night and a spike price. Simple and clear discounts seem to have become a "past tense".

Pay the last payment the day before, and drop 100 the next day! Well-known sports brands "arbitrarily change preferential policies" lead to controversy

  The "Double Eleven" Raiders Map compiled by netizens. Source: Little Red Book

Pay the last payment the day before, and drop 100 the next day! Well-known sports brands "arbitrarily change preferential policies" lead to controversy

  Source: Weibo

  In fact, the reporter of the rule of law network noticed that the situation of "backstab" consumers like Adidas is not an isolated case. During the "Double Eleven" in 2021, the beauty brand L ‘Oré al Paris claimed that the pre-sale of the live broadcast room in Li Jiaqi was the biggest in the whole year. At that time, the price of the live broadcast room was 429 yuan and 50 pieces, which reached about 368 yuan after various discounts were superimposed. However, after the end of the pre-sale period, the official flagship store of L ‘Oré al Paris issued tens of thousands of store coupons of 999 minus 200 in early November, and with various platform discounts, the lowest hand price of this product was 257.7 yuan. The price difference was so large that it once aroused public anger, and consumers complained jointly. Finally, the brand publicly apologized and gave coupons to end the storm.

Pay the last payment the day before, and drop 100 the next day! Well-known sports brands "arbitrarily change preferential policies" lead to controversy

  Source: Weibo

  During the "Double Eleven" in 2022, a netizen reported that an e-commerce platform intended to guide consumers to buy Apple mobile phones in advance, which led to the loss of 200 yuan for the first batch of buyers compared with those who bought later, and the platform refused to negotiate and compensate the difference. He said that he bought an Apple mobile phone on October 31, during which the platform induced consumers to say that the price of the "Double Eleven" activity of Apple mobile phone was similar on October 31 and November 1, and the cost of buying an Apple 14 mobile phone in the first wave of "Double Eleven" activities was 6349 yuan. However, only two days later, the platform subsidized the red envelope 100 yuan on November 3, and the purchase price on that day was 6,249 yuan. Since then, the second wave of "Double Eleven" activities has issued coupons 750 yuan, and the price of Apple’s 14 mobile phone has dropped to 6,149 yuan.

  According to the public opinion analysis of China Consumers Association on consumer rights protection from October 20 to November 13, 2022, there are 768,340 negative messages about "promotional price disputes", accounting for 14.01% of the total spit information.
%, with a daily average of 30,734, showing a fluctuating upward trend. Spitting is concentrated in the second half of the promotion period, and the content of spitting mainly points to the problems of price increase first and then discount, high pre-sale price and so on.

  Daily trend chart of negative information about promotional price disputes. Source: China Consumers Association

  Lawyer Zhang Yinfu, a senior partner of Beijing Yingke Law Firm, said that if a merchant deliberately conceals or exaggerates the preferential strength during the pre-sale, it is suspected of fraud. As the main body of selling goods, merchants need to bear corresponding responsibilities for the goods they sell. The Measures for Punishment of Infringement on Consumers’ Rights and Interests stipulates that the information provided by business operators to consumers about goods or services shall be true, comprehensive and accurate, and they shall not engage in any of the following false or misleading propaganda acts, and shall not sell goods or services at false "clearance price", "sale price", "lowest price" or other deceptive prices. The Measures for Punishment of Consumer Fraud stipulates that operators who provide goods or services fraudulently shall be given the following penalties according to law: 1. The administrative department for industry and commerce shall order them to make corrections, and may impose a single punishment or a warning according to the circumstances, confiscate the illegal income and impose a fine of more than one time but less than five times the illegal income, and impose a fine of less than 10,000 yuan if there is no illegal income. 2. If the circumstances are serious, it shall be ordered to suspend business for rectification and revoke its business license. According to Article 55 of the Law on the Protection of Consumers’ Rights and Interests in People’s Republic of China (PRC), if an operator commits fraud in providing goods or services, he shall increase the compensation for the losses suffered by the consumer according to his requirements.

  "The key to this incident is whether the merchants promise to pre-sell consumers to enjoy the’ lowest price’. If the merchant makes it clear that consumers in the pre-sale period can buy goods at the lowest price, but then changing the promotion method violates the previous commitment, it is an infringement of consumers’ right to know and choose. " Chen Yinjiang, deputy secretary general of china law society Consumer Protection Law Research Association, pointed out.

  As for the way that merchants allow consumers to return goods and refund, but refuse to pay the difference, Chen Yinjiang said that it is the right of consumers to choose to return goods or refund the difference, and merchants should compensate consumers for the actual losses caused by their actions. In addition, the platform’s responsibility for assistance should also be seriously implemented. After discovering or receiving complaints from consumers, the e-commerce platform has the obligation to assist consumers in investigating rights protection and urge businesses to deal with them. If the platform provider knows or should know that the seller or service provider uses its platform to infringe upon the legitimate rights and interests of consumers and fails to take necessary measures, it shall be jointly and severally liable with the seller or service provider according to law.

  "With the advent of the’ Double Eleven’, consumers need to be cautious while enjoying shopping happiness, and pay attention to retaining relevant evidence such as consumption vouchers, product discount interfaces, and video and audio in the live broadcast room as a guarantee for future rights protection." Chen Yinjiang said.

  Topic planning | Rule of Law Network Research Institute

  Text | Fan Jie

[Editor in charge:

]

News broadcast | Perception of ecological change-Mother River reappears vitality and vigor

The Yangtze River and the Yellow River are the mother rivers of the Chinese nation, which have nurtured a long history of Chinese civilization. General Secretary of the Supreme Leader emphasized that "the Yangtze River and Yellow River basins are the main battlefields of ecological civilization construction". Since the 18th National Congress of the Communist Party of China, through a series of important measures, remarkable achievements have been made in the ecological protection and management of the Yangtze River and the Yellow River, and the mother river has regained its vitality.

The main stream of the Yangtze River has maintained Grade II water quality for five consecutive years.

On the banks of Liangzi Lake in Ezhou, Hubei Province in the Yangtze River Basin, as night falls, millions of fireflies attract an endless stream of tourists.

The team led by Fu Xinhua has been monitoring the migration and survival of fireflies for 20 consecutive years.

Fu Xinhua, a professor at Huazhong Agricultural University: In the past five years, the population size of rare aquatic fireflies has been expanding at a rate of 15% to 20% every year. Because these aquatic fireflies can only live in Class I water, it can also directly reflect that our water environment is getting better.

The research team’s high-sensitivity monitor and AI tracking and identification technology recorded the "footprints" of more than ten aquatic fireflies in the middle and lower reaches of the Yangtze River: since 2016, the population size of the aquatic fireflies, which is the most sensitive to the water environment, has continued to expand. In ten years, the number has increased by more than 10 times.

In the air of 10,000 meters high, remote sensing satellites also perceive the ten-year changes in the water quality of the Yangtze River around fireflies.

This is a remote sensing satellite image taken in April 2015 in a tributary of the Changjiang River in Xianning, Hubei Province. The darker the yellow color, the higher the concentration of total phosphorus in the main pollutant.


This is the image of the same river section in April this year, and the color has changed from yellow to green, indicating that the total phosphorus concentration has dropped significantly.

In the past ten years, nearly 10,000 chemical enterprises in the Yangtze River Basin have been shut down and moved. While the pollution sources are decreasing, the "Skynet" that supervises the sewage outlets is becoming more and more dense.

By the end of 2024, the Yangtze River Economic Belt had surveyed 140,000 kilometers of river and lake shoreline, and found more than 180,000 sewage outlets into the river, with a remediation completion rate of about 90%.

According to the latest data, the water quality of the main stream of the Yangtze River has maintained Class II for five consecutive years.

The sediment discharge of the Yellow River in 2024 is more than the previous years’ average.

Reduce by over 80%

From the Yangtze River basin with dense water system to the north, the Yellow River, which is symbiotic with the Yangtze River, has also experienced ecological transformation in the past ten years.

This summer, Wanjiazhai, Sanmenxia and Xiaolangdi water control projects in the middle reaches of the Yellow River jointly carried out the 30th water and sediment transfer operation.

At Tongguan Hydrological Station in the upper reaches of Xiaolangdi Reservoir, the on-line photoelectric sediment detector penetrates the Yellow River water with light and senses the change of sediment content. We found that the sediment content in every cubic meter of Yellow River water flowing here decreased from the average of 27.5 kg (1952-2020) to 5.76 kg in 2024.

The key to the decrease of sediment in the Yellow River year by year lies in the Loess Plateau.

Overlooking the gullies on the Loess Plateau from high altitude, we saw a warping dam built to intercept floods and sediments. Today, there are 58,300 silt dams in the Yellow River Basin, with a cumulative sand retention of 7.4 billion tons. In 2024, the sediment discharge of the Yellow River decreased by over 80% compared with the previous years’ average.

When the satellite images of the Yangtze River estuary fade away from the turbidity of the past; When the Yellow River Delta is transformed into an ecological paradise where birds flock together, the rejuvenation of the Mother River not only allows the residents in the basin to share the ecological well-being, but also creates a "green backbone" for the sustainable development of the Chinese nation!

Controversy over the "poison train" accident in the United States has caused protests in many places because of the constant waste transportation.

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  The scene of the derailment accident of the "poison train" in Ohio, USA (data map)

  Overseas network April 12 thAccording to the Associated Press reported on April 11, after the "poison train" accident in East Palestine, Ohio, the soil and liquid containing toxic chemicals in the accident site are being transported to Michigan for storage. This news made local residents and politicians angry.

  A local official in Michigan said: "People have seen photos of the scene of the accident in Ohio before, and they saw smoke and wild animals dying. It is terrible that people have heard that local residents have health problems. Now, (toxic substances) are entering our community. " Due to strong protests, the US Environmental Protection Agency was forced to interrupt the transportation of toxic substances at the scene of the accident.

  In addition to Michigan, in Indiana, Oklahoma, Maryland and other places, the voice of refusing to accept the "toxic train" accident waste continues to rise. The EPA responded that States should not interfere with federally authorized waste transportation.

  Nevertheless, local governments are still trying their best to avoid receiving toxic waste. A company tried to discharge the liquid from the accident site into the wastewater system in Baltimore, Maryland, but the plan was aborted because of the obstruction of the mayor of Baltimore.

  At present, Ohio officials are putting pressure on the railway company and the US Environmental Protection Agency to remove contaminated soil and liquid. There were 24,400 tons of soil to be treated at the site, some of which had been transferred to three treatment facilities in Ohio and facilities in Michigan, Indiana and Texas. However, protests broke out after that, which interrupted the transportation of toxic waste. (Overseas network Liu Qiang Intern Shang Ruiwen)

Rising captures a new variant of stealing Trojan virus.

  Xinhua News Agency, Beijing, October 20-Rising Threat Intelligence Center has recently captured a new variant of the stealing Trojan virus.

  This latest variant virus of AgentTesla Stealing Trojan spreads through phishing emails, inducing users to decompress and run the Trojan virus in the attachment, so as to collect user’s browser, email, FTP, VPN, instant messaging and other software account passwords, as well as screen shots, keyboard keystrokes and other information.

  According to Rising security experts, the predecessor of AgentTesla virus is a commercial keyboard recorder. In the past few years, it has changed from a keyboard recorder to an out-and-out stealing Trojan virus.

  In addition to stealing secrets, the latest variant of AgentTesla can also counter the static scanning of security protection software, that is, it tries to bypass the static scanning through code confusion, data encryption and other means, which hinders the security personnel from analyzing its samples.

  Rising security experts said that the latest variant of AgentTesla was delivered to the user’s mailbox by phishing email, hidden in the Zip attached to the email, and disguised as the default icon of the Word document, so as to entice the user to decompress and run. Once the virus is run, it will replicate itself, set the registry self-startup item, then collect the user’s browser, email client, screen shots, record keyboard keystrokes and other information, and finally send it back to the attacker’s mailbox by email.

  According to Rising Company, it is found that some domestic enterprises have been attacked by this virus. Rising reminds users not to open suspicious files; Deploy gateway security products such as network security situation awareness and early warning system; Install effective antivirus software to intercept and kill malicious documents and Trojan viruses; Install system patches and important software patches in time.